Turn every submission into accountable work.
Create bilingual forms, collect the information your institution needs, assign responsibility, and keep everyone updated from one shared record.
Secure Google sign-in. Access stays connected to each person’s role and institution.
General service request
- Requester
- Sample requester
- Assigned to
- Sample employee
- Completed: Submission received
- Completed: Reviewed and prioritized
- Completed: Assigned to the right person
- Current step: Progress update shared
The requester sees the same public progress while internal work stays with the responsible team.
Your form defines the purpose. FormFlow keeps the process moving.
Start with the workflow your institution actually needs—without turning FormFlow into a fixed-purpose product.
- 01
Configure
Build reusable Bengali and English forms with the questions, sections, and required fields you need.
- 02
Collect
Publish the right form so requesters can submit information and receive a tracking number.
- 03
Coordinate
Review the queue, set priority, assign work, and communicate without losing the original submission.
- 04
Resolve
Employees record progress and evidence; requesters see updates while the audit trail stays intact.
Forms that belong to the institution—not the source code.
Admins decide the form’s purpose, language, questions, and workflow. New processes can be created without rebuilding the application.
One record. The right view for every role.
FormFlow keeps responsibilities clear without exposing work or controls a person should not use.
| Role | What they can see | What they can do |
|---|---|---|
| Requester | Published forms and their own submissions | Submit · track · receive updates |
| Admin or Manager | Institution forms, people, submissions, and delegated controls | Review · prioritize · assign · communicate |
| Employee | Only work assigned to them | Accept · add progress · complete |
| Platform Admin | Institutions, access relationships, and platform activity | Onboard · inspect · govern |
Requester
What they can see
Published forms and their own submissions
What they can do
Submit · track · receive updates
Admin or Manager
What they can see
Institution forms, people, submissions, and delegated controls
What they can do
Review · prioritize · assign · communicate
Employee
What they can see
Only work assigned to them
What they can do
Accept · add progress · complete
Platform Admin
What they can see
Institutions, access relationships, and platform activity
What they can do
Onboard · inspect · govern
Clear enough for daily work. Controlled enough for institutional use.
The essentials are part of the workflow, not promises added around it.
Bengali and English interfaces across public and authenticated flows
Google-only identity with server-enforced role and institution access
Status updates and notifications for the people responsible for each submission
Personal and authorized audit views that keep operational history understandable
Bring the next request into one clear workflow.
Sign in with the Google account connected to your FormFlow institution.